1. Survey information

These questions are for Wave 98 of the fortnightly Business Insights and Conditions Survey (BICS) dispatched on 11 December 2023.

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2. Trading Status of Your Business

Which of the following statements best describes your business's trading status? 

  • Currently fully trading 

  • Currently partially trading 

  • Paused trading but intends to restart in the next two weeks 

  • Paused trading and does not intend to restart in the next two weeks 

  • Permanently ceased trading

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3. Exporting

Which of the following statements best describes your business's exporting status? 

  • Exported in the last 12 months 

  • Exported more than 12 months ago 

  • Never exported but have goods or services that could be developed for export 

  • Never exported and do not have goods or services suitable for export 

  • Not sure 

In November 2023, did your business export to additional countries compared with this calendar month last year? 

  • Yes, to countries within the EU 

  • Yes, to non-EU countries 

  • Yes, to both EU and non-EU countries 

  • No 

How did your business's exporting in November 2023 compare with this calendar month last year? 

  • Exported more 

  • Exporting stayed the same 

  • Exported less 

  • Business was unable to export 

  • Not sure 

Did your business experience an increase in any of the following exporting challenges in November 2023, compared with the previous calendar month? 

  • Additional paperwork 

  • Change in exchange rates 

  • Change in transportation costs 

  • Customs duties or levies 

  • Destination countries changing their border restrictions 

  • Disruption at UK borders 

  • Finding information on how to export 

  • Lack of hauliers to transport goods or lack of logistics equipment 

  • Reduced demand for products and services 

  • Time taken for checks at the border 

  • Work permit or visa restrictions, or lack of mutual recognition of professional qualifications 

  • Other (Please describe) 

  • Did not experience an increase in any exporting challenges

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4. Importing

Which of the following statements best describes your business's importing status? 

  • Imported in the last 12 months 

  • Imported more than 12 months ago 

  • Never imported  

  • Not sure 

In November 2023, did your business import from additional countries compared with this calendar month last year? 

  • Yes, from countries within the EU 

  • Yes, from non-EU countries 

  • Yes, from both EU and non-EU countries 

  • No 

How did your business's importing in November 2023 compare with this calendar month last year? 

  • Imported more 

  • Importing stayed the same 

  • Imported less 

  • Business was unable to import 

  • Not sure 

Did your business experience an increase in any of the following importing challenges in November 2023, compared with the previous calendar month? 

  • Additional paperwork 

  • Change in exchange rates 

  • Change in transportation costs 

  • Custom duties or levies 

  • Disruption at UK borders 

  • Finding information on how to import 

  • Lack of hauliers to transport goods or lack of logistics equipment 

  • Suppliers not customs ready 

  • Time taken for checks at the border 

  • Other (Please describe) 

  • Did not experience an increase in any importing challenges

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5. Supply Chains

Was your business able to get the materials, goods or services it needed from within the UK in November 2023? 

  • Yes, the business was able to get the materials, goods or services it needed  

  • Yes, but the business had to change suppliers or find alternative solutions 

  • No, the business was not able to get materials, goods or services needed 

  • Not applicable 

Did your business experience any global supply chain disruption in November 2023? 

  • Yes 

  • No 

  • Not sure 

  • Not applicable 

What was the main reason for global supply chain disruption? 

  • Conflict in Ukraine 

  • Coronavirus (COVID-19) pandemic 

  • Increased costs 

  • Shortage of hauliers and carriers 

  • Shortage of materials 

  • UK exiting the EU 

  • Other transportation issues 

  • Other (Please describe) 

  • Not sure

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6. Sending goods

Has your business sent goods from GB to Northern Ireland in the last 12 months? 

  • Yes 

  • No 

  • Not sure  

In November 2023, how did the volume of goods your business sent from GB to Northern Ireland compare with the previous calendar month? 

  • Volume increased 

  • Volume stayed the same 

  • Volume decreased 

  • Stopped sending goods to Northern Ireland 

  • Not sure  

  • Not applicable 

Please give more details about why the volume of goods sent from GB to Northern Ireland changed in November 2023: 

  • Comments
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7. Artificial Intelligence

Which, if any, of the following artificial intelligence technologies does your business currently use? 

  • Autonomous vehicles 

  • Data processing using machine learning 

  • Imagine processing using machine learning 

  • Robotics 

  • Text generation using Large Language Models 

  • Visual content creation 

  • Other (Please describe) 

  • Not sure 

  • Business is not currently using artificial intelligence technologies 

What does your business currently use artificial intelligence applications for? 

  • Develop a new product or service, or explore a new market 

  • Image processing using machine learning 

  • Improve business operations 

  • Provide, or personalise, products or services to customers 

  • Other (Please describe) 

  • Not sure 

  • Not applicable 

How did your business adopt these artificial intelligence technologies? 

  • Developed in-house 

  • Outsourced to external providers or third parties 

  • Through purchase of external software or ready-to-use 

  • Other (Please describe) 

  • Not sure 

  • Not applicable  

Which, if any, of the following artificial intelligence technologies does your business plan to adopt within the next 3 months? 

  • Autonomous vehicles 

  • Data processing using machine learning 

  • Image processing using machine learning 

  • Robotics 

  • Text generation using Large Language Models 

  • Visual content creation 

  • Other (Please describe)\ Not sure 

  • Business does not plan to adopt artificial intelligence technologies in the next 3 months 

What does your business plan to adopt artificial intelligence technologies for? 

  • Develop a new product or service or explore a new market 

  • Image processing using machine learning 

  • Improve business operations 

  • Provide, or personalise, products or services to customers 

  • Other (Please describe) 

  • Not sure 

  • Not applicable  

In the last 3 months, which, if any, of the following factors have prevented or delayed your business in the adoption of artificial intelligence technologies? 

  • Cost 

  • Difficulty identifying business use cases 

  • Employee concern about any potential impact of using artificial intelligence technologies 

  • Level of expertise in artificial intelligence 

  • Product or service availability 

  • Security concerns 

  • Uncertainty about government regulations or industry standards 

  • Other (Please describe) 

  • Not sure 

  • Business has not attempted to use artificial intelligence technologies 

  • Business has not been prevented or experienced delays in the adoption of artificial intelligence technologies

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9. Industrial action

Was your business affected by industrial action in November 2023? 

  • Yes, the business was affected 

  • No, the business was not affected 

  • Not sure 

  • Not applicable 

  • Prefer not to say 

How was your business affected by industrial action in November 2023? 

  • Business was unable to obtain necessary goods 

  • Business was unable to obtain necessary services 

  • Business was unable to operate fully 

  • Part or all of the workforce were directly involved in industrial action 

  • Workforce had to change their working location 

  • Workforce were unable to perform their roles 

  • Other (Please describe) 

  • Not sure

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10. Comments 

Please tell us anything else about your business's current situation relating to topics covered in this survey: 

  • Comments
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Contact details for this Article

Gemma Rabaiotti
bics@ons.gov.uk
Telephone: +44 1633 455 592