Telephone Service Contract at ONS

Reference: FOI-2024-1775

You asked

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP, Cloud)

1. Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.

2. Telephony/Voice Services Spend – Please can you provide me with the annual spend

3. Telephony/Voice Services - Contract Renewal Date - please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

4. Telephony/Voice Services - Contract Duration - the number of years the contract is for each provider, please also include any contract extensions.

5. Telephony/Voice Services - Type of Lines - Please can you split the type of lines and users per each supplier? PSTN, Analogue, SIP, ISDN, VOIP, Cloud

6. Telephony/Voice Services Number of Lines / Channels / SIP Trunks/ Cloud based users - Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN

Contract 2 - Incoming and Outgoing of call services

1. Minutes/Landline Provider - Supplier's name (NOT Mobiles) if there is no information available, please can you provide further insight into why?

2. Minutes/Landline Contract Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.

3. Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.

4. Minute's Landlines Contract Duration - the number of years the contract is for each provider, please also include any contract extensions.

5. Number of Extensions - Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3 - The organisation's broadband provider.

1. Broadband Provider- Supplier's name if there is not information available, please can you provide further insight into why?

2. Broadband Expiry Date - please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers

3. Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

We said

Thank you for your enquiry.

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