05 July 2024

We have identified and corrected an error in the calculation of management practices scores in the Management and Expectations Survey (MES) 2020 affecting the management practices scores for 2019, 2020 and 2023 in this publication.

The error occurred as part of the calculation of scores of firms who responded that there was no use of Key Performance Indicators (KPIs) and Targets. These firms were given missing scores to the follow-up KPI and Targets questions rather than zero scores. We have also brought into alignment the scoring schedule for calculating management practice scores in 2016 to that of 2019, 2020 and 2023.

The correction changes some of the main points of the bulletin.

By year

The previous version had an average management score of 0.57 in 2023, 0.51 in 2020, 0.49 in 2019 and 0.50 in 2016.

The corrected version finds an average management score of 0.55 in 2023, 0.49 in 2020, 0.48 in 2019 and 0.50 in 2016.

By sector

The previous version had an average management score of 0.58 for firms in the services sector and 0.54 for firms in the production sector.

The corrected version finds an average management score of 0.56 for services and 0.52 for production.

By firm size

The previous version had an average management score of 0.68 for firms with 250 or more employees, 0.66 for firms with 100 to 249 employees, 0.64 for firms with 50 to 99 employees, 0.59 for firms with 20 to 49 employees, and 0.53 for firms with 10 to 19 employees.

The corrected version finds an average management score of 0.68 for firms with 250 or more employees, 0.65 for firms with 100 to 249 employees, 0.63 for firms with 50 to 99 employees, 0.58 for firms with 20 to 49 employees, and 0.51 for firms with 10 to 19 employees.