1. Survey information
These questions are for Wave 109 of the fortnightly Business Insights and Conditions Survey (BICS) dispatched on 20 May 2024.
Back to table of contents2. Trading Status of Your Business
Which of the following statements best describes your business's trading status?
Currently fully trading
Currently partially trading
Paused trading but intends to restart in the next two weeks
Paused trading and does not intend to restart in the next two weeks
Permanently ceased trading
3. Workforce trends
Is your business using, or intending to use, increased homeworking as a permanent business model going forward?
Yes
No
Not sure
Not applicable
Why is your business using, or intending to use, increased homeworking as a permanent business model going forward?
Ability to better match jobs to skills
Ability to recruit from a wider geographical pool in the UK
Ability to recruit from a wider geographical pool internationally
Improved staff wellbeing
Increased productivity
Reduced carbon emissions
Reduced overheads
Reduced sickness absence
Reduced wage bill
Other
Not sure
Why is your business not intending to use increased homeworking as a permanent business model going forward?
Concerns with integrating new starters into the workplace
Costs of employee equipment
Difficulties managing staff remotely
Negative impact on working culture
Not suitable for our business
Reduced communication
Reduced productivity
Reduced reliability and retention of staff
Security concerns
Other
Not sure
Which, if any, of the following skills has your business had a high demand for in the last 12 months?
Advanced digital skills
Basic digital skills
Customer service skills
Management or leadership skills
Manual skills
Transferable skills
Other
None of the above
Which, if any, of the following skills does your workforce require extra support or training in?
Advanced digital skills
Basic digital skills
Customer service skills
Management or leadership skills
Manual skills
Transferable skills
Other
None of the above
On average, how did employees' hourly wages in April 2024 compare with employees' hourly wages in the previous calendar month?
Wages increased
Wages stayed the same
Wages decreased
Not sure
How have your business's staffing costs changed over the last three months?
Costs have increased
Costs have stayed the same
Costs have decreased
Not sure
Not applicable
How does your business expect staffing costs to change over the next three months?
Costs will increase
Costs will stay the same
Costs will decrease
Not sure
Not applicable
Which of the following challenges, if any, has your business experienced due to a shortage of workers?
Business had to pause trading entirely
Business had to recruit temporary workers
Employees worked increased hours
Had to pause trading of some of the business
Unable to meet demands
Other
Not sure
Business has not experienced any challenges due to a shortage of workers
Which of the following employees, if any, did your business have difficulties recruiting in April 2024?
Clerical employees
Professional or managerial employees
Semi-skilled or unskilled employees
Skilled, manual or technical employees
Other
Not sure
Business did not experience any difficulties in recruiting employees
Why did your business experience difficulties recruiting employees in April 2024?
Business cannot offer an attractive pay package to applicants
Increased number of vacancies
Lack of qualified applicants for the roles on offer
Low number of applications for the roles on offer
Reduced number of applicants aged 16 to 24 years
Reduced number of applicants aged over 50 years
Reduced number of EU applicants
Other
Not sure
Does your business expect to make any of your workforce redundant over the next three months?
Yes
No
Not sure
When do you expect these redundancies to happen?
Within the next 2 weeks
Between 2 weeks and 1 month
Between 1 and 3 months
Not sure
Why is your business making these redundancies?
Automation
Business is closing or insolvent
Certain job roles are no longer required
Change in management
Relocation of the business
Site closures
To reduce staff costs
Other
Not sure
Prefer not to say
4. Business operations
Was your business affected by industrial action in April 2024?
Yes, the business was affected
No, the business was not affected
Not sure
Not applicable
Prefer not to say
How was your business affected by industrial action in April 2024?
Business was unable to obtain necessary goods
Business was unable to obtain necessary services
Business was unable to operate fully
Part or all of the workforce were directly involved in industrial action
Workforce had to change their working location
Workforce were unable to perform their roles
Other
Not sure
How much confidence does your business have that it will meet its current debt obligations?
High confidence
Moderate confidence
Low confidence
No confidence
Not sure
Business does not have any debt obligations
5. Comments
Please tell us anything else about your business's current situation relating to topics covered in this survey