In this section
- Business process innovation
- Innovation investment
- Product (goods or services) innovation
- Constraints on innovation
- Factors affecting innovation
- Information needed for innovation
- Co-operation on innovation and research and development (R&D)
- Innovation protection
- Public financial support for innovation
- Exports and skills
- Environmental innovations
- General information
1. Business process innovation
During the 3-year period 2020 to 2022 did this business introduce any of the following types of new or improved processes that differ significantly from the previous processes?
Methods for producing or developing goods or providing services
New business practices for organising procedures or external relations
New methods of organising work responsibilities and decision making or human resource management
Marketing methods for promotion, packaging, pricing, product placement or after sales services
Logistics, delivery or distribution methods
Methods for information processing or communication
Methods for accounting or other administrative operations
No significant changes
Who developed these process innovations?
Your business by itself
Your business together with other businesses or organisations
Your business by adapting or modifying processes originally developed by other businesses or organisations
Other businesses or organisations
2. Innovation investment
During the 3-year period 2020 to 2022, did this business invest in internal research and development (R&D) for the purposes of current or future innovation?
Yes
No
How much did your business spend on internal research and development (R&D) in the calendar year 2022?
- £ Total expenditure
During the 3-year period 2020 to 2022, did your business invest in the acquisition of research and development (R&D) for the purposes of current or future innovation?
Yes
No
How much did your business spend of acquisitions of research and development (R&D) in the calendar year 2022?
- £ Total expenditure
During the 3-year period 2020 to 2022, did your business invest in the acquisition of machinery and equipment, computer hardware or software for the purposes of current or future innovation?
Yes
No
Which of the following did your business invest in for the purposes of current or future innovation?
Machinery and/or equipment
Computer hardware
Computer software
How much did your business spend on the acquisition of machinery and equipment, computer hardware or software in the calendar year 2022?
- £ Total expenditure
During the 3-year period 2020 to 2022, did your business invest in the acquisition of existing knowledge for the purposes of current or future innovation?
Yes
No
How much did your business spend on acquisitions of existing knowledge in the calendar year 2022?
- £ Total expenditure
During the 3-year period 2020 to 2022, did your business invest in training for innovative activities for the purposes of current or future innovation?
Yes
No
How much did your business spend on training for innovative activities in the calendar year 2022?
- £ Total expenditure
During the 3-year period 2020 to 2022, did your business invest in any form of design activity for the purposes of current or future innovation?
Yes
No
How much did your business spend on all forms of design activity, for the purposes of current or future innovation, in the calendar year 2022?
- £ Total expenditure
During the 3-year period 2020 to 2022, did your business invest in market introduction of innovations for the purposes of current or future innovation?
Yes
No
Which of the following did your business invest in for the purposes of current or future innovation?
Changes to product or service design
Market research
Changes to marketing methods
Advertising for a product or service launch
How much did your business spend on the market introduction of innovations in the calendar year 2022?
- £ Total expenditure
3. Product (goods or services) innovation
During the 3-year period 2020 to 2022, did your business introduce new or improved goods?
Yes
No
During the 3-year period 2020 to 2022, did your business introduce new or improved services?
Yes
No
Who developed these product innovations?
Your business by itself
Your business together with other businesses or organisations
Your business by adapting or modifying processes originally developed by other businesses or organisations
Other businesses or organisations
During the 3-year period 2020 to 2022, were any of your product (goods or services) innovations not previously offered by any of your competitors?
Yes
No
During the 3-year period 2020 to 2022, were any of your product (goods or services) innovations identical or very similar to products already offered by your competitors?
Yes
No
What was the estimated percentage of your business' total turnover in 2022 from products (goods and services) for each of the following definitions?
% Products (goods and services) introduced during the 3 years 2020 to 2022 that were not previously offered by any of your competitors
% Products (goods and services) that were identical or very similar to products already offered by your competitors
% Products (goods and services) that remained unchanged or only marginally modified during the 3 years 2020 to 2022
4. Constraints on innovation
During the 3-year period 2020 to 2022, did your business have any innovation activities that were abandoned or ongoing?
Innovation activities were abandoned
Innovation activities were still ongoing at the end of 2022
No, there were no innovation activities that were abandoned or ongoing at the end of 2022
During the 3-year period 2020 to 2022, how important was any excessive perceived economic risk, such as exchange rates or interest rates, in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were direct innovation costs being too high in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the cost of finance in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the availability of finance in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the lack of available qualified personnel in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the lack of information on technology in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the lack of information on markets in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the effect of a market dominated by established businesses in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was a perceive uncertain demand for innovative goods or services in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were UK government regulations in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were EU regulations in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was the withdrawal of the UK from the EU in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were issues arising from the coronavirus (COVID-19) pandemic in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were technical, industry or service standards in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were recent increases in energy prices in constraining innovation activities?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022 if your business had no innovation activity, why has it not been necessary or possible to innovate?
No need due to previous innovations
No need due to market conditions
The UK does not have a business environment which encourages companies to innovate
Lack of qualified personnel
Availability or costs of finance
Issues arising from the coronavirus (COVID-19) pandemic
5. Factors affecting innovation
During the 3-year period 2020 to 2022, how important was increasing the range of goods or services in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was entering new markets in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was increasing market share in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was improving the quality of goods or services in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was improving flexibility for producing goods or services in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was improving capacity for producing goods or services in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was increasing value added in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was reducing costs per unit produced or provided in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was improving health and safety in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was reducing environmental impacts in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was replacing outdated products or processes in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was meeting regulatory requirements, including standards, in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important was meeting technical, industry or service standards in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were issues arising from the coronavirus (COVID-19) pandemic in your decision to innovate?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important were recent increases in energy prices in your decision to innovate?
High importance
Medium importance
Low importance
Not important
6. Information needed for innovation
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from within your business or enterprise group?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from suppliers of equipment, materials, services or software?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from clients or customers from the private sector?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from clients or customers from the public sector?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from competitors or other businesses in your industry?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from consultants, commercial laboratories or private research and development (R&D) institutes?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from universities or other higher education institutes?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from government or public research institutes?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from conferences, trade fairs or exhibitions?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from professional and industry associations?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from technical, industry or service standards?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from scientific journals and trade or technical publications?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from social web-based networks or crowd sourcing?
High importance
Medium importance
Low importance
Not important
During the 3-year period 2020 to 2022, how important to your business's innovation activities was information from regulators and/or regulations?
High importance
Medium importance
Low importance
Not important
7. Co-operation on innovation and research and development (R&D)
During the 3-year period 2020 to 2022, what did your business co-operate with other businesses or organisations on?
Research and development
Other innovation activities
All other business activities
We did not co-operate with other businesses
During the 3-year period 2020 to 2022, if your business co-operated with other businesses within your enterprise group, what was their location?
UK
EU or European Free Trade Association (EFTA) countries
All other countries
We did not co-operate with other businesses or enterprise groups
During the 3-year period 2020 to 2022, if your business co-operated with suppliers of equipment, materials, services or software, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with suppliers of equipment, materials, services or software
During the 3-year period 2020 to 2022, if your business co-operated with clients or customers from the private sector, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with clients or customers from the private sector
During the 3-year period 2020 to 2022, if your business co-operated with clients or customers from the public sector, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with clients or customers from the public sector
During the 3-year period 2020 to 2022, if your business co-operated with competitors or other businesses in your industry, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with competitors or other businesses in our industry
During the 3-year period 2020 to 2022, if your business co-operated with consultants, commercial laboratories or private research and development institutes, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with consultants, commercial laboratories or private research and development institutes
During the 3-year period 2020 to 2022, if your business co-operated with universities or other higher education institutions, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with universities or other higher education institutions
Thinking about the most recent time your business worked with universities or other higher education institutions, where was the main university or institution located?
Within 15 miles of one of the physical sites of your business and within the UK
Further than 15 miles from the physical sites of your business and within the UK
Outside of the UK
Your business worked with them remotely, with no face-to-face contact
During the 3-year period 2020 to 2022, if your business co-operated with government or public research institutes, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with government or public research institutes
Thinking about the most recent time your business worked with government or public research institutes, where was the main government or public research institute located?
Within 15 miles of one of the physical sites of your business and within the UK
Further than 15 miles from the physical sites of your business and within the UK
Outside of the UK
Your business worked with them remotely, with no face-to-face contact
During the 3-year period 2020 to 2022, was this co-operation carried out via a public procurement process?
Yes
No
During the 3-year period 2020 to 2022, if your business co-operated with other businesses outside your enterprise group, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with other businesses outside the enterprise groups
During the 3-year period 2020 to 2022, if your business co-operated with non-profit organisations, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with non-profit organisations
During the 3-year period 2020 to 2022, if your business co-operated with regulatory bodies, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with regulatory bodies
During the 3-year period 2020 to 2022, if your business co-operated with standard developing organisations, what was their location?
UK
EU or EFTA countries
All other countries
We did not co-operate with standard developing organisations
8. Innovation protection
During the period 2020 to 2022, what proportions of your innovations were protected by patents?
Over 90%
40 to 90%
Less than 40%
None
During the period 2020 to 2022, what proportions of your innovations were protected by design registration?
Over 90%
40 to 90%
Less than 40%
None
During the period 2020 to 2022, what proportions of your innovations were protected by copyright?
Over 90%
40 to 90%
Less than 40%
None
During the period 2020 to 2022, what proportions of your innovations were protected by trademarks?
Over 90%
40 to 90%
Less than 40%
None
During the period 2020 to 2022, what proportions of your innovations were protected by lead time advantages?
Over 90%
40 to 90%
Less than 40%
None
During the period 2020 to 2022, what proportions of your innovations were protected by complexity of goods or services?
Over 90%
40 to 90%
Less than 40%
None
During the period 2020 to 2022, what proportions of your innovations were protected by secrecy?
Over 90%
40 to 90%
Less than 40%
None
9. Public financial support for innovation
During the period 2020 to 2022, did your business receive public financial support for innovation activities from the following levels of government?
UK local or regional activities
UK central government
EU institutions or programmes
No public financial support was received for innovation activities from government
What kind of financial support was received by your business from UK central government?
Direct financial support
Indirect financial support -- research and development tax credits
Indirect financial support -- patent box, coronavirus (COVID-19) pandemic support
Not sure
10. Exports and skills
Did your business export in the calendar year 2022?
Yes
No
What was the proportion of employees who held a degree or higher qualification in the following areas for the calendar year 2022?
% Science or engineering subjects
% Other subjects
During the 3-year period 2020 to 2022, did your business employ individuals in-house with the following skills at any level, or obtain these skills from external sources?
Graphic arts, layout and advertising
Design of objects or services
Multimedia, web design
Software development, database management
Engineering, applied sciences
Mathematics, statistics
Data scientists
Which of the following management technologies did your business use, in the calendar year 2022?
Accountancy software
Customer relationship management
Electronic invoicing (e-invoicing)
Enterprise resource planning (ERP) software
HR management software
Videoconferencing software
Which of the following production-enhancing technologies did your business use, in the calendar year 2022?
Artificial intelligence (AI), robotics or automation
Business intelligence or business analytics
Cloud based computing
Computer aided design (CAD) software
Inter of things (IOT)
Virtual reality (VR) and augmented reality (AR)
11. Environmental innovations
During the 3-year period 2020 to 2022, did your business introduce innovations that reduced material or water use per unit of output?
Yes
No
Were these contributions of innovations with reduced material or water use per unit of output significant to environmental protection within your business?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that reduced energy usage or carbon dioxide (CO2) footprint?
Yes
No
Were these contributions of innovations with reduced energy usage or CO2 footprint significant to environmental protection within your business?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that reduced soil, noise, water or air pollution?
Yes
No
Were these contributions of innovations with reduced soil, noise, water or air pollution significant to environmental protection within your business?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that replaced a share of materials with less polluting or hazardous substitutes?
Yes
No
Were these contributions of innovations which replaced a share of materials with less polluting or hazardous substitutes significant to environmental protection within your business?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that replaced a share of fossil energy with renewable energy sources?
Yes
No
Were these contributions of innovations which replaced a share of fossil energy with renewable energy sources significant to environmental protection within your business?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that recycled waste, water or materials for own use or sale?
Yes
No
Were these contributions of innovations which recycled waste, water or materials for own use or sale significant to environmental protection within your business?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that reduced energy use or CO2 footprint during the consumption or use of a good or service by the end user?
Yes
No
Were these contributions of innovations which reduced energy use or CO2 footprint, during the consumption or use of a good or service by the end user, significant?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that reduced air, water, soil or noise pollution during the consumption or use of a good or service by the end user?
Yes
No
Were these contributions of innovations which reduced air, water, soil or noise pollution, during the consumption or use of a good or service by the end user, significant?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that facilitated recycling of product after use during the consumption or use of a good or service by the end user?
Yes
No
Were these contributions of innovations which facilitated recycling of product after use, during the consumption or use of a good or service by the end user, significant?
Yes, they were significant
No, they were not significant
During the 3-year period 2020 to 2022, did your business introduce innovations that extended product life through longer-lasting, more durable products during the consumption or use of a good or service by the end user?
Yes
No
Were these contributions of innovations which extended product life through longer-lasting, more durable products, during the consumption or use of a good or service by the end user, significant?
Yes, they were significant
No, they were not significant
12. General information
Please provide any additional information that will help us understand the answers you have provided
- Comments
How long did it take you to complete this questionnaire?
Hours
Minutes
Would your business be willing to be contacted by telephone by the Department for Science, Innovation and Technology (DSIT) and the Department for Business and Trade (DBT) or their appointed agents, to ask some further questions about innovation?
Yes
No